Careers

Mental Health Intake Coordinator

QUEST Counseling & Consultation Center, LLC, located in Madison Wisconsin, is seeking a Mental Health Intake Coordinator to serve as the first point of contact for new clients seeking mental health services. This role requires strong, professional phone communication skills, as the coordinator will spend significant time speaking with prospective clients, listening to their concerns with empathy, gathering initial intake information, and helping match individuals with the therapist who best fits their needs. The position requires someone who is comfortable communicating clearly, compassionately, and confidently on the phone while supporting individuals who may be experiencing stress or emotional challenges. The coordinator will work closely with a collaborative team of mental health professionals, including therapists, social workers, and counselors, while gaining hands-on experience in a professional clinical setting. Additional responsibilities include assisting with client intake and assessment processes, supporting treatment planning coordination, managing electronic health records, and contributing to administrative and billing-related operations. This position offers valuable exposure to many aspects of a therapy practice and provides an excellent opportunity for recent BS graduates (e.g., Psychology, Social Work, Sociology, Education) to develop practical experience and grow a career in the mental health field.

Application deadline is March 31, 2026. To be considered for the position, email your resume and a cover letter explaining your qualifications to: Richard.Derks@QuestMadison.com.

Contact Information

Rich Derks, Business Director

QUEST Counseling and Consultation Center

700 Regent Street, Suite 300

Madison, WI 53715

Richard.Derks@QuestMadison.com

Ph (608) 567-4465, Ext 103

Full-Time Therapists (LPC, LFMT, LCSW)

Who Is QUEST?

QUEST Counseling and Consultation Center is a growing, energetic, and multi-disciplinary private practice group in Madison, Wisconsin. We treat trauma in a variety of situations ranging from serious injury, sexual violence, life-threatening events, to chronic abuse and neglect, being bullied, and others. We also treat substance use disorders, depression and anxiety, stress, grief, LGBTQIA+, and relationship healing. We work with children, teens, adults, families, and couples. We have an office in downtown Madison, with a second location on the westside of Madison.

Benefits of Joining QUEST

Collaborative and supportive group environment for therapists (LPC, LFMT, LCSW)
Individual and peer consultation
Paid as W-2 employee with a highly competitive split (based on a percentage of collections for services rendered)
Health, dental, and vision insurance
401K retirement plan with matching contribution
Access to insurance credentialing with all the major health insurance groups
Annual CE training stipend for all therapists (LPC, LFMT, LCSW)
Strong referral base and strong marketing support
HIPAA-compliant video platform for conducting Telehealth sessions
Easy-to-use web based electronic health record (EHR) system
Off-hours emergency coverage
Beautifully furnished, highly sound-proofed, newly decorated offices
Central office location in Madison, Wisconsin with downtown parking provided
Dedicated administrative team to support full-time therapists (LPC, LFMT, LCSW)

Requirements for Therapists (LPC, LMFT, LCSW)