QUEST's Business Team

Rich is responsible for QUEST’s non-clinical business functions including accounting, finance, I/T, marketing, compliance, human resources, and operations. He is passionate about continuous improvement in the mental health industry, and in creating a caring environment for QUEST's clients.  Prior to QUEST, he held executive positions in the health care industry including Vice President at Johnson Health Tech in the Madison area and President of Medline's Durable Medical Equipment Division in the Chicago area. He earned his MBA-Marketing and BS-Industrial & Systems Engineering degrees from the University of Wisconsin. 

Stephanie is QUEST’s Business Specialist working on a variety of Human Resources, Marketing, I/T, and financial projects. She also manages QUEST's intake team. Stephanie is a licensed educator with degrees in Elementary Education and Special Education from UW-Madison. Prior to QUEST, Stephanie worked as a Special Education teacher for nearly a decade. 

Janet brings over 30 years of business experience to QUEST and loves a good puzzle; so she is well-suited to figure out the ever-changing world of medical billing. She keeps current on all the latest regulations to ensure a favorable outcome for QUEST Counseling and the client.  When Janet is not billing, you can find her on one of her many outdoor adventures.

Giselle is QUESTS’s Bilingual Intake Coordinator. She is a passionate advocate for mental health awareness and is dedicated to creating a positive and welcoming experience for everyone at QUEST. Giselle is bilingual and is able to assist Spanish-speaking clients with intakes and other business-related questions. Giselle has a Bachelor’s degree in Communication Sciences and Disorders from UW-Madison.

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Giselle es la coordinadora de admisión bilingüe de QUEST. Ella es una apasionada defensora de la conciencia de la salud mental y se dedica a crear una experiencia positiva y acogedora para todos en QUEST. Giselle es bilingüe y es capaz de ayudar a los clientes de habla hispana con las admisiones y otras preguntas relacionadas con el negocio. Giselle tiene una licenciatura en Ciencias de la Comunicación y Trastornos en UW-Madison. 

Holly Chase is passionate about carefully guiding clients through the intake process. She is empathetic in understanding client needs, assisting with intake documentation, and matching the client with the appropriate QUEST therapist. Holly holds a Bachelor's degree in Psychology and previously worked as a Mental Health Case Manager.